We don't make diaper bags for dads, we make dad bags.

You often hear about companies that stand by their product. I often wonder, do they really? In this case, the answer is a resounding — YES! A little over a year and a half ago I was about to become the primary caregiver to my first daughter (aka “The House Spouse”). I wanted a bag that was not only versatile and durable, but also didn’t make me feel like I was going into tactical combat nor walking in the set of “Clueless.” It seemed like those were my two options until I found Fathercraft. A modest messanger bag/backpack that has the capacity to carry everything you want for any situation or travel as light as you need when strolling around a museum.

Needless to say, this bag fit the bill. Then, fast forward a 1.5 years later to today (August 22, 2025). While running late for storytime at our local library with my bag slung over my shoulder, daughter in one hand, and water bottle in the other — the strap ripped as I was plopping everything down. I reached out to Fathercraft thinking that I could connect to a customer service rep in order to buy a new bag or send it in to get repaired. To my utter surprise the following happened:

1. Paul, the co-founder responded to my email a few hours later
2. Paul offered to personally help replace my bag and deliver it himself
3. Paul delivered the new bag as promised and didn’t ask for the old bag in exchange (though offered several times)

What can I say?! The bag has worked amazingly and will continue it’s utility as a messenger/backpack well after it carries all the baby supplies I need. I will continue to speak of Fathercraft’s resolve to stand by it’s product to any parent in the market for a first bag or a replacement bag that hasnt lived up to expectations.

You will not be disappointed.

My Daughter and SIL put this Fathercraft backpack on their baby registry so I ordered it for them. It was delivered to the wrong address. I rec’d notification it was delivered to my house and it showed the front porch of a different house. I called fathercraft and Paul answer the phone and was so nice and helpful immediately. He reached out to UPS and then he told me to file a claim with UPS and then UPS told me that the sender should file the claim it went back and forth, but the whole while Paul was just trying to help me get the bag as I told him it was a shower gift for my kids. He was so very helpful and it was so nice to have his help and support for 48 hours until the bag was re-delivered to my house. He was patient and always did what he said he was going to do and kept in close contact until the bag was in my hands! It was really the best customer service experience I’ve ever had.

I absolutely love the Father Craft Bag—it’s a game changer for parents on the go! This bag has truly thought of everything, from its spacious compartments to the practical, easy-to-reach design. I can pack everything I need for my kids and still have room for more. The insulated bottle holders are perfect for keeping drinks at the right temperature, and the sturdy, wipeable material makes cleaning up after spills a breeze. Plus, the straps are comfortable, so it’s easy to carry, even when fully loaded. It’s clear that this bag was designed with real parents in mind, offering both style and functionality. I’m always prepared for anything, and that peace of mind is priceless! Highly recommend to anyone looking for a reliable, durable, and well-thought-out diaper bag.

Great bag! Was a gift and he loved it, using it and finds it very helpful as a new dad.